‘Even as a six-year-old”, Mary Portas understood that “there is a world enclosed in the four tiny letters of the word ‘shop’.” Her father was a salesman, delivering wholesale produce to grocers across London, and the young Mary loved nothing more than helping him on his rounds, gazing at “the shelves full of neat repetition and colour: bright yellow labels on Chappie’s dog food and tomato red on Heinz soups; the green, white and red...
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