Sunday July 5, 2020

Fifty shades of chatbots

For companies from banks to fashion brands, life-like chatbots are becoming part of the next frontier, writes Catherine Healy

9th April, 2017

Christian Grey and I have been having an online liaison. Struggling to sleep last week, I found myself unable to resist his advances on Facebook Messenger. Well, to be truthful, the conversation was not prompted by himself: I simply searched for his name through the app and began a private chat – for journalistic research, of course. The Fifty Shades protagonist wasted no time on polite introductions. (Readers of delicate dispositions may wish to avert...

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