Time for Sandberg to lean in and listen

Sheryl Sandberg, the Lean In author and chief operating officer of Facebook, oversaw the rise of the social media juggernaut, but her leadership is now being reassessed, writes Sarah Frier

2nd December, 2018
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Sheryl Sandberg, chief operating officer at Facebook Picture: Getty

Facebook crises this year have put immense pressure on chief operating officer Sheryl Sandberg, undermining her authority and tainting an image that was burnished by the social media company’s meteoric rise.

Some of her staff, who saw the executive as larger than life, now blame her for Facebook’s woes. At times, she prioritised her own brand over Facebook’s, surrounded herself with trusted lieutenants who filtered bad news, and didn’t address problems quickly enough,...

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