Talent, leadership and agility the key challenges to recruitment

We are living through a time of significant change in the workplace with incredible challenges and opportunities

5th October, 2016
Kieran Dunne, Microsoft Office Business Group Lead

What's your name?

Kieran Dunne

What position do you hold?

I am the Microsoft Office Business Group Lead, managing products that include Office, Office 365, Skype for Business.

How long have you held the position?

15 months

What are your day-to-day responsibilities?

I have end-to-end accountability for the Office Business Group in Ireland including planning, execution and governance. This includes revenue, scorecard, share dashboard accountabilities and goals, as well as playing a leadership role within the subsidiary. In addition, I am the spokesperson externally and internally for the Office portfolio in Ireland and meet with customers, partners and press to discuss the productivity benefits and business impact our products can bring.

What is your professional background?

I started by in Finance, working in the US before moving to the tech industry with Compaq in 1998. I have managed and led teams and worked as an individual contributor. I have since worked for HP and Microsoft in multiple roles in sales, operations and now product management.

Tell me about yourself away from work?

I am married to Emma and we have three children; James, Charlie and Georgia Rose. I love food & wine (I am the cook in our house!) and spending time with my family. I love all sports – playing & watching.

Tell us something very few people know about you?

I used to do a lot of scuba diving and in my very first “open water” dive in the Bahamas our group had a chance encounter with a group of sharks.

You are speaking at the forthcoming Future of Work summit. What is your talk about?

We are living through a time of significant change in the workplace with incredible challenges and opportunities. Technology is playing an increasing role in everything we do, shaping growth, disrupting industry landscapes and providing the catalyst for transformation. People coming into the workforce are used to collaborating, connecting, networking in both their personal and academic life, using the best-in-class technologies and they will bring this spirit to the workplace to fundamentally change how we will all work together.

What are the main challenges for employers and employees during this era of change?

There are a number of challenges in today’s environment but let me focus on a few.

- Talent: How to attract and retain top talent is always key. New hires today have such different expectations in terms of their career trajectory, expectations from their manager/leader, the technology they expect (demand!) to work with and flexible work practices.

- Leadership: The pace of change in the modern workplace can be overwhelming. Traditional industries are being disrupted and roles in the workplace are changing. Having strong leadership and a strong vision are critical to enabling companies to prosper and employees to thrive. I believe this is true today more than ever.

- Agility: Darwin said: “It is not the strongest species that survive, nor the most intelligent, but the ones most responsive to change”. In the context of today’s fast-changing environment, I think this is especially true. Nothing is beyond question, we all need to be open to trying new things, failing fast, learning and moving on. What will a good job look like in the future? Jobs are about people collaborating to do their best work. I think a good job requires the right environment, both virtual and physical, to facilitate this. Good jobs will be open-ended and fluid, evolving to reflect the environment that is changing around them. Most of all, good jobs will enable people to develop and fulfil their potential.

Kieran Dunne will be appearing at the Future of Work Summit on November 29 at the Crowne Plaza Hotel, Dublin. See www.futureofwork.ie for tickets and information.

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