Thursday April 2, 2020

Sorry state: Don't be afraid to apologise

For start-ups, apologising might seem like an admission of weakness, but in reality you are being open when you admit your mistakes

23rd March, 2018
Facebook chief Mark Zuckerberg is used to apologies. Pic: Getty

Until Wednesday evening, all we had from Facebook was this awkward silence as revelation after revelation came out. First we had the New York Times article, then the Channel 4 hidden cameras and for a few days now many more major news outlets have had some kind of story about how the online data analysis firm has been used by various political parties and campaigns around the world.

Mark Zuckerberg eventually broke his silence in a...

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