Passion driving Intercom’s upward trajectory globally

It has raised $116 million since it was founded in 2011

10th April, 2016
Eoghan McCabe and Des Traynor founded communications platform Intercom in 2011

It is 9am on the west coast of the United States. Intercom co-founder Des Traynor is wearing a crumpled white shirt when he appears on the screen of my mobile phone on a Skype call.

The 35-year-old is in a meeting room on the fourth floor off 55 2nd St, Intercom’s new 20,000 square foot office in downtown San Francisco. It is a much bigger and swisher premises than the firm’s former headquarters on nearby...

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