It is 9am on the west coast of the United States. Intercom co-founder Des Traynor is wearing a crumpled white shirt when he appears on the screen of my mobile phone on a Skype call.
The 35-year-old is in a meeting room on the fourth floor off 55 2nd St, Intercom’s new 20,000 square foot office in downtown San Francisco. It is a much bigger and swisher premises than the firm’s former headquarters on nearby...
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