ShoreTel and Phone Pulse have secured a three-year deal worth €185,000 with Top Oil, the Irish supplier of home heating oil, commercial and agricultural fuel.
Under the terms of the contract, Phone Pulse implemented ShoreTel’s unified communications system across 30 Top Oil sites in Ireland, replacing 18 existing phone systems. The ShoreTel system has callback and call recording functions in addition to instant messaging, conference call and email.
Top Oil’s group ICT manager Seamus McGovern...
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