More accountability, more diversity: Regulator's verdict on bank culture

The Behaviour and Culture Report, which covered AIB, Bank of Ireland, Permanent TSB, Ulster Bank and KBC Ireland, found that all five banks have 'a distance to travel' in order to develop a consumer-focused organisational culture

24th July, 2018
Central Bank report followed tracker scandal

The report said consumer-focused cultures remained underdeveloped in the banks, and found “obstructive patterns of behaviour” which needed to be overcome.

The regulator wants each bank to submit a detail action plan to address issues identified in the report, which does not go into detail about the culture of individual banks.

The regulator’s review, which was ordered by Finance Minister Paschal Donohoe, focused on the banks’ executive leadership teams – “the key decision-makers...

Subscribe from just €1 for the first month!


What's Included

With any subscription you will have access to

  • 971569B3-2C5E-4C45-B798-CEADE16987A8

    Unlimited multi-device access to our iPad, iPhone and Android Apps

  • 099C8662-C57C-42F2-9426-F2F90DF17C8F

    Unlimited access to our eReader library

  • 198AE43B-B9CF-4892-8769-D63C2104BA08

    Exclusive daily insight and opinion seven days a week

  • D8F37B78-25E4-4E4A-A376-4F5789B1564A

    Create alerts to never miss a subject that matters to you

  • B15F2521-37CD-4E02-B898-730A20D39F7F

    Get access to exclusive offers for subscribers on gifts and experiences

  • A564FE02-1AB8-4579-AF9D-BA32A2E5ACA7

    Get content from Business Post, Business Post Magazines, Connected, Tatler and Food & Wine

Share this post

Related Stories

Content is king – just ask Netflix as rivals attempt to steal its crown

Tom Maguire: Tax changes we make now could help business for years