Monday June 1, 2020

Kildare Village’s €50m expansion embraces growth – and customers

"Our customer now has infinite choices, and we are fighting for her attention and her time"

Gillian Nelis

Managing Editor

@gnelis
25th October, 2015
Desirée Bollier, chief executive of Value Retail Management. Pic: Feargal Ward

Desirée Bollier wants to give Kildare Village’s customers a hug.

Not in the literal sense — that would be difficult, given that there are 2.5 million of them every year — but in terms of what they experience as they navigate its designer boutiques.

“When it comes to looking after our customers, we can’t just be good. We have to be great,” says the chief executive of Value Retail Management....

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