Thursday December 12, 2019

Interview: Intercom is tackling ‘an epic mission’

The Irish start-up is creating a new way for businesses to talk to customers

30th August, 2015
Paul Adams, the vice president of product at Intercom. He left Facebook to go to the Irish tech start-up, now said to be worth over $500 million. Picture: Maura Hickey

After their first year at Intercom, every member of staff gets a cartoon which is pinned in the corridor of the company’s office on St Stephen’s Green, an office which once housed the infamous Anglo Irish Bank.

In the case of Paul Adams, vice president of product at the communications platform for internet businesses, the cartoon is of a man sitting on top of a sparkly clean fire engine.

John Collins,...

Subscribe from just €1 for the first month!

Exclusive offers:

All Digital Access + eReader



Unlimited Access for 1 Month

Then €19.99 a month after the offer period.

Get basic
*New subscribers only
You can cancel any time.



€149 For the 1st Year

Unlimited Access for 1 Year

You can cancel any time.




90 Day Pass

You can cancel any time.

Team Pass

Get a Business Account for you and your team

Related Stories

Mortgage gouging by banks does not serve society well

Matt Cooper | 3 weeks ago