Banks must be held to their promises of fair treatment

It can only be hoped the Central Bank’s tracker mortgages review gives the consumer redress

10th January, 2016

The relationship between a borrower and a bank is governed by law. But such relationships do not involve evenly matched parties.

A bank is a giant commercial institution with ready access to lawyers, economists and other experts. The borrower, in the case of a purchase of a family home, is likely to be making the biggest transaction of his or her lifetime.

For the borrower, the transaction is not only financial but deeply personal, affecting...

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