Airlines could use Facebook for customer service
Messenger, which started as a simple messaging tool, has grown to include video and voice calls and peer-to-peer payments
Irish airlines could be using Facebook’s communications app, Messenger, to talk to their customers as soon as 2016, according to Messenger’s vice president, David Marcus.
Messenger, which started out as a simple messaging tool, has grown to include video and voice calls, peer-to-peer payments and location-sharing, and it can even be used without a Facebook account.
The next stage of the app is to move into the business-to-consumer market. Within the app,...
Subscribe from just €1 for the first month!
Exclusive offers:
All Digital Access + eReader
Trial
€1
Unlimited Access for 1 Month
*New subscribers only
Annual
€200
€149 For the 1st Year
Unlimited Access for 1 Year
Quarterly
€55
€42
90 Day Pass
2 Yearly
€315
€248
Unlimited Access for 2 Years
Team Pass
Get a Business Account for you and your team
Related Stories
Tom Maguire: Tax changes we make now could help business for years
The way we did business a few months ago may never return – so the opportunity is to make changes that will both aid recovery and set us up well for our new futures
The Daily Briefing
What’s coming up today and what you might have missed
The Daily Briefing
What’s coming up today and what you might have missed.