Twitter boss says user safety is top priority in fight over toxic content

The social media giant’s Sarah Personette wants to give its users more control while helping brands connect

16th February, 2020
Twitter boss says user safety is top priority in fight over toxic content
Sarah Personette said reports of abuse on Twitter had halved last year. Picture: Bryan Meade

Twitter has struggled with accusations that it is a breeding ground for abuse and hate speech, but Sarah Personette, the company’s vice-president of global client solutions, said making users “feel safe and secure” was now its top priority.

She was speaking in Dublin last week after the social media giant announced that from next month, posts deemed to contain “synthetic...

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