The concept of unified communications (UC) is gaining significant traction in the Irish marketplace. It brings together communications channels including e-mail, voice calls, video conferencing and others, to enable all employees in an organisation to communicate better and work more efficiently.
Advances in the usability of the technology, and falls in the costs involved, means that UC is moving firmly into the mainstream, according to John McCabe, technical architect at CDSoft.
“UC is coming out...
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