VoIP (voice over internet protocol) is changing the way small companies do business. Or at least, that’s what we’re constantly told by the industry. But a survey by ComReg conducted earlier this year revealed that more than half of the 500 small businesses it spoke to had not heard of VoIP before and only 3 per cent were using the technology.
So what’s going on? There’s certainly no shortage of VoIP products on...
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