Microsoft's opening shot in its assault on the telecoms market was Office Communicator in 2007, which was dismissed by industry competitors as a barrage of blanks. Over the next few years, however, it evolved into Lync. In 2014 it is regarded as one of the hottest products in a fast-changing market, a unified communications platform and PBX replacement that is enthusiastically sold by a growing band of Microsoft channel partners in Ireland. Competitors are not...
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