Saturday November 28, 2020

Unified Comms: Productivity means instant and lasting communication

While cutting call costs can be an important driver for UC implementations, the benefits to be gained from productivity and flexibility can be more impressive.

31st March, 2012

While cutting call costs can be an important driver for unified communications (UC) implementations, the benefits to be gained through productivity and flexibility gains can be much more impressive in the longer term.

For example, the ability for staff to communicate in a convenient way, from wherever they are, is more than useful. Directing client calls straight to the staff member best placed to deal with them is also hugely valuable.

These opportunities opened up...

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