Ulster remains the ‘third force’

Banks have been getting a lot of bad press, but Ulster Bank is doing its best to win back customer confidence. Emma Kennedy spoke to Mike Bamber about its plans

9th October, 2010

‘Customers are fed up with banks, and have had it with them in a lot of cases,” said Mike Bamber, the man charged with removing this frustration for Ulster Bank’s personal customers.

‘‘But equally, they are frustrated because they know that banks are so important in all our lives.”

A s chief executive of Ulster Bank’s retail markets division, Bamber has a hard task ahead, given the low...

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