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Deal for Cable & Wireless: Cable & Wireless has signed a new deal with Irish business process outsourcing firm SouthWestern that will see it provide that company with a fully managed multimedia conta

4th December, 2011
2
Iarla Hughes of Cable & Wireless, Jim Costello of SouthWestern and Sean Mahon of Cable & Wireless.

Deal for Cable & Wireless

Cable & Wireless has signed a new deal with Irish business process outsourcing firm SouthWestern that will see it provide that company with a fully managed multimedia contact centre.

The exact value of the deal was not disclosed, but Cable & Wireless said that it was in the high six figures. As part of the contract, it will also supply an upgraded IP telephony platform for users in Ireland and...

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