Saturday September 19, 2020

Talking point

Keep talking to your customers

3rd August, 2014

Last week’s Out on Your Own feature on the Snap franchise illustrated the importance of a responsive approach to changing market trends.

No matter how practised and perfected your existing business model, losing touch with your customers’ changing needs will sound the death knell for any business.

Alan Farrell established Quickstep Consulting in 2005 to provide training to funds industry professionals.

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