Soft-ex awarded €5m hosted-voice contract

British Telecom (BT) has awarded a €5 million hosted-voice contract to Irish company Soft-ex.

20th January, 2007

British Telecom (BT) has awarded a €5 million hosted-voice contract to Irish company Soft-ex. Under the terms of the deal with BT’s Global Services Division, telecoms management specialist Soft-ex will supply voice management systems for BT’s range of hosted services.

It will provide BT with its voice management solution Soft-ex Optimiser to monitor network activity for cost control and budgeting purposes, internal and external fraud detection, incoming call handling and customer...

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