Social protection costs can be lowered by automation'

Automation could help lower social protection costs and reduce the time job-seekers spend out of work, according to Accenture.

Emmet Ryan

Technology Correspondent @emmetjryan
15th June, 2014
Sean Shine of Accenture believes the high volumes of data in social protection make it a prime candidate for automation. Picture: Maura Hickey

Automation could help lower social protection costs and reduce the time job-seekers spend out of work, according to Accenture.

The consulting firm said that a focus by the government on high volume sectors could reduce costs and improve quality of service.

''High volume areas, where there is a lot of demand for service, can improve with automation. Health and social protection are two areas worth working on, Sean Shine, managing director for health and public...

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