Social protection costs can be lowered by automation'

Social protection costs can be lowered by automation'
Sean Shine of Accenture believes the high volumes of data in social protection make it a prime candidate for automation. Picture: Maura Hickey

Automation could help lower social protection costs and reduce the time job-seekers spend out of work, according to Accenture.

Automation could help lower social protection costs and reduce the time job-seekers spend out of work, according to Accenture.

The consulting firm said that a focus by the government on high volume sectors could reduce costs and improve quality of service.

''High volume areas, where there is a lot of demand for service, can improve with automation. Health and social protection are two areas worth working on, Sean Shine, managing director for health and public...

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