I am a nervous flier, so I probably shouldn’t have watched Channel 4’s Dispatches documentary on Ryanair last week. But curiosity got the better of me, so I sat down to watch the programme in which two Channel 4 reporters went undercover with the low-fares airline and filmed what they found over a period of five months. It didn’t make for reassuring viewing.
During training as an air steward, one reporter...
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