Receiving all callers

Cordless headsets, advanced desk phones and sophisticated PC to phone integration software dominate the all-important area of reception telephony

2nd October, 2010

The first point of contact with a business, whether in person or on the phone, is usually reception.

As a result, it is no surprise that he range of telephony equipment and peripherals available target this area of business.

“There are different types of headsets,” said Eoin Leonard, of eQTel. “There is obviously a budget end to the market, as well as more sophisticated headsets.

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