Reality Bytes: Retailers beware: it’s cheaper online

Have you ever tried haggling with the people who work in electronics shops? It may be worth your while, as a growing number of retailers are reluctant to let customers leave a shop for the sake of a 5 or 10 per cent reduction.

24th January, 2009

‘‘Very often customers say to us: ‘Listen, I don’t expect you to match the exact price of a laptop I can get online, but if you can come within €50,that will do,” said Robert Brennan, owner of the Laptop Shop, a chain with seven stores around the country.

‘‘We have always been open to negotiations. We don’t want to get a reputation for overpricing. Obviously, we can’t sell...

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