Overcharging row returns to haunt AIB

Some time early last summer, AIB senior manager Séamus Sheerin made a startling discovery. Having been on leave since May, Sheerin was attempting to piece together the jigsaw of events going back to the origins of the foreign exchange overcharging controversy in 1995.

An advertisement placed by the bank in national newspapers on May 16, 2004, ten days after the controversy became public, had invited customers to seek refunds. The ad included a ...