Online shoppers get more legal protection

One of the perceived advantages of buying from a shop is that you have someone to bring the item back to if things go wrong.

19th May, 2007

One of the perceived advantages of buying from a shop is that you have someone to bring the item back to if things go wrong.

This applies particularly to higher-value electronic items such as iPods, digital cameras and other gadgets.

But European law - in the form of the Consumer Protection (Distance Selling)Regulation – now applies in away that gives online shoppers even higher degrees of consumer protection than offline ones.

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