It’s nearing the end of her shift, and Ciara is exhausted. She can no longer feel her fingers as they fly instinctively across her keyboard. But she can’t afford to stop for a coffee, or to exchange a few words with one of her 500 colleagues occupying the giant, hangar-like structure, where they sit in rows, hunched over their keyboards, simultaneously typing and murmuring into phones.
All around her are reminders of...
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