Tuesday March 31, 2020

NIB customers hit by Laser processing delays

National Irish Bank has blamed teething problems in its new €70 million computer system for delays of almost three weeks in processing some customers’ Laser card transactions.

27th May, 2006

National Irish Bank has blamed teething problems in its new €70 million computer system for delays of almost three weeks in processing some customers’ Laser card transactions.

The system - which took 18 months to install following the bank’s takeover by Danske Bank, and finally went live in mid-April - failed to take money out of customers’ accounts when they paid for goods using their Laser card earlier this month.

Some customer...

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