Monday November 30, 2020

NCA goes 'back to basics'

Karen O'Leary, new chief executive of the National Consumer Agency, has a full agenda - including a merger - on her plate, writes Personal Finance Correspondent Emma Kennedy.

13th April, 2013
Karen O'Leary, chief executive, NCA: big demand for information on budgeting. Photo: Maxwells

'I don't know what a tracker mortgage is." Do you remember the guy who stood up on the bus and proclaimed this to all the world? His admission of a gap in his financial knowledge was part of a mid-noughties advertising campaign by the Financial Regulator.

The woman who presided over the Financial Regulator's personal finance information campaigns, and who was central to the creation of that ad, has now taken over a new role,...

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