More 'old chestnuts'
“Consumers in Ireland feel that they are being overcharged, perhaps systematically, in very many areas."
“Consumers in Ireland feel that they are being overcharged, perhaps systematically, in very many areas. Most react with passive acceptance, believing that there is nothing they can do about it.
“Many don't know their rights and don't know how to complain efficiently. Those that do lack an effective official channel through which they can voice their concerns and obtain redress.”
From the report of the Consumer Strategy Group (CSG) on prices in...
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