Money Week: News, reviews and previews with Emma Kennedy

New rules to protect online consumers

15th June, 2014
Greater protection for online shoppers.

New rules to protect online consumers

Friday saw new rules introduced offering increased protection for European online shoppers. The new consumer rights directive replaces a 1997 directive on distance contracts, according to the European Consumer Centre (ECC).

Figures from the ECC indicated that Irish consumers alone will spend up to €12.7 billion online by 2020. The new directive introduces better cancellation rights, by extending an existing cooling-off period for online purchases. The directive also introduces rights...

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