Saturday August 15, 2020

Managed Services: Transparency is key to Arkphire's success

The IT firm has taken a full-disclosure approach to its pricing model, writes Dave Boland.

24th March, 2013
John J Murphy, managed services consultant at Arkphire.

Not all business is transparent, especially when it comes to pricing. Arkphire, which is the latest incarnation of one of Ireland's longest-established IT companies, has turned this sort of thinking on its head by making its pricing model one of the prime differentiators between it and its clients.

"We offer full disclosure of what we make on any managed service contract," explained John J Murphy, managed services consultant at Arkphire. "So if we have a...

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