Managed Services: The service appeal is in the management

The widespread adoption of cloud computing is helping Irish businesses realise the potential value in managed services. Leslie Faughnan reports.

6th July, 2013
George Dowling, head of managed service solutions at Ergo Group. Photo: Maura Hickey

The hype about cloud computing in recent years has helped drive Irish organisations towards managed services, according to George Dowling, head of managed service solutions in the Ergo Group. After 20 years, Ergo is one of Ireland's leading ICT companies and a regular award winner. Its managed print contract with Microsoft, renewed several times, at 15 years on is now the longest running in the market.

"Managed ICT services of many kinds have been in the market...

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