Sunday September 20, 2020

Managed Services: Managing expectations

Although managed services haven't taken off as quickly as predicted, this has often been down to caution, rather than failing to live up to expectations. Leslie Faughnan reports.

30th June, 2012
Declan van Esbeck, director of enterprise technology in the PFH Group.

The predicted growth in the Irish market for ICT managed services has been much slower than expected, paralleled by a similar pattern in adoption of cloud computing in its various forms, according to Declan van Esbeck, director of enterprise technology in the PFH Group.

"There is caution on the part of senior management, despite the fact that the business case is usually excellent in terms of reducing costs. It certainly has elements of wariness because...

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