Managed Print: Printers are tip of the iceberg

Managed print services are about far more than just maintaining a customer's print fleet, and often involve helping clients actively manage their costs, writes Leslie Faughnan.

5th May, 2012
John Jones, managed print manager, Datapac.

Managed print services in Ireland actually go back over three decades, said John Jones, Datapac managed print manager.

"From the very first laser printers and some high-end special purpose or high-volume printers, we have been providing customers with services that went well above the simple maintenance level. That would usually have been because their print was, in some way, business-critical to them."

Jones said consolidation these days usually had to be taken to be the...

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