Despite analysis from the likes of Gartner, which values print costs at between 3-5 per cent of a company's revenue, most organisations remain stubbornly unimpressed by the charms of managed print services (MPS). Rather than hand over their output estate to a service provider, they seem carelessly content to flitter money away on disparate machines and all sorts of consumables. So what's the issue?
Lack of centralisation and ad hoc budgets, according to Matthew McCann,...
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