Managed Print and Document Services: Changing the Question
As managed print and document services go increasingly mainstream in the Irish tech landscape, the kind of service levels companies expect from their suppliers have changed.
Where once agreements revolved purely around print and copy cost-per-click and keeping the toner topped up, now they're likely to include reporting, support and system resiliency.
According to John Jones, managed print services sales manager for Datapac, this shows the natural evolution of the market, as the focus shifts away from the technology involved and more towards the role document management plays in the business.
''The drive right now in the industry is ...
