How to fight for your rights
Consumer rights have become more important in light of the downturn - and there are plenty of tips to take note of should you encounter difficulties, writes Emma Kennedy.
Whether it's poor service, hassle when cancelling a contract or overcharging, consumers can face a raft of challenges on a daily basis.
The difference between grumbling for a bit but ultimately letting it go and pursuing a complaint can typically depend on the hit your pocket took as a result of the matter.
With so many pieces of legislation and statutory bodies, consumers can be left confused as to where to turn if they have...
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