When Mark Redmond, head of people and property of 3 Mobile, joined the company in 2007, he introduced psychometric testing into the recruitment process.
He did this because he believed that it would help secure employees best suited to the company’s needs.
‘‘We had plans to aggressively roll out more retail stores so we looked at the retail area first,” Redmond said. ‘‘I saw psychometrics as a way of making sure we were able to...
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