Businesses are struggling to control costs, and staff are worrying about jobs. Emma Kennedy and Nicola Cooke talk to business owners and employees about the future.
Labour costs are the biggest expense in the hotel sector, costing some hotels 43 per cent of turnover, according to Philip Gavin, managing director of the Talbot Hotel Group.
‘‘We’re below 40 per cent as a group. A lot of focus has been on that in recent months. It’s the...
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