Give taxpayers a Revenue Ombudsman

Over recent years, we have noticed a somewhat disturbing trend emerging in the Revenue Commissioners' interactions with its ''customers.

Although the Revenue website provides a lot of information, much of this information is general in nature and is not sector-specific and is certainly not geared towards the needs of those ''customers.

For example, if I operate a flower shop, I want to be able to go to the site and click on a ...