Energy customers in arrears stopped from switching

Hundreds of electricity and gas customers have been unable to switch supplier and avail of lower prices in the last year due to strict rules on debt flagging.

6th January, 2013

Hundreds of electricity and gas customers have been unable to switch supplier and avail of lower prices in the last year due to strict rules on debt flagging, according to new data from the energy regulator.

Thousands of so-called 'debt flags' have been raised by energy suppliers since new rules were brought in to combat debt in the energy sector .

Under the debt-flagging rules introduced by the Commission for Energy Regulation (CER) in October 2011,...

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