Energy consumers in arrears to be blocked from switching

Thousands of cash-strapped consumers will be blocked from switching energy supplier unless they agree to pay outstanding arrears on their gas and electricity bills, under proposals being considered by the energy regulator.

3rd September, 2011

Thousands of cash-strapped consumers will be blocked from switching energy supplier unless they agree to pay outstanding arrears on their gas and electricity bills, under proposals being considered by the energy regulator.

The new proposal from the commission for energy regulation (CER) would apply exclusively to customers on prepaid meters (PPM), meaning that only families deepest in arrears will be prevented from switching in the domestic energy market. Customers on PPM accounts are typically the...

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