Deloitte: Focus on the customer proves fruitful for successful firms

A common misconception is that you need to be a big company to be successful.

3rd March, 2013
David Harney, chief executive of Corporate Business, Irish Life. Photo: Jason Clarke

A common misconception is that you need to be a big company to be successful. Most Irish indigenous companies can never compete with the scale of the large multinationals. However, this is not stopping or blocking any of the Deloitte Best Managed Companies from being hugely successful.

It is true that size matters, but it is only important to be big enough as economies of scale are exhausted fairly quickly in most industries. It is...

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