Thursday October 29, 2020

Debt flags raised by energy suppliers

Hundreds of so-called 'debt flags' have been raised by energy suppliers since the energy regulator introduced new rules to combat debt in the energy sector last year.

15th September, 2012

Hundreds of so-called 'debt flags' have been raised by energy suppliers since the energy regulator introduced new rules to combat debt in the energy sector last year.

Under the debt flagging rules introduced by the Commission for Energy Regulation (CER) last October, gas and electricity firms can "raise a flag" when customers in arrears intend switching to a new supplier. The new supplier can then choose to proceed with the switch or cancel it.

According...

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