Monday February 24, 2020

CX Index brings its expertise to customers' experience

When David Heneghan launched CX Index in June 2011, his aim was to bring his experience as a former trader to bear in helping companies to measure customer experience.

15th December, 2013
David Heneghan, chief executive, CX Index. Picture: Maura Hickey

CX Index

**What it does:** customer experience software

**Why it works:** "The only way to manage customer experience is through feedback, so it's literally like feedback management software. We've got a range of different functionalities within the product that can be used to leverage the data advantageously.'' - **David Heneghan,** chief executive, CX Index

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