Businesspeople spend an average of 60 hours on hold each year, and nothing guarantees frustration as reliably as silence or electronic jingles at the other end of the line.
Telecoms expert Shane Stapleton and radio broadcaster Paul Saunders set up Audiocom, a Dublin marketing company, in 2003, to provide businesses with a better alternative.
The company has more than 400 clients spanning all industry sectors from large companies to small start-up businesses.
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