Saturday September 26, 2020

CRM: Harnessing the power of the cloud

Using cloud-based CRM is helping a lot of firms, both small and large, to survive and thrive through the downturn, writes Lorraine Courtney.

19th February, 2012
2
Colin Cassidy, Microsoft Ireland's small medium business and distribution group lead. Photo: Chris Bellew

Your hair salon sends you a birthday card. An online shop emails you details of special offers. A theatre you once visited texts you giving the giving the times and availability of seats for a play you have been meaning to see. Another email arrives - it's the restaurant with your booking: just click to confirm a party of five. Companies waiting to satisfy your every whim?

It sounds like consumer heaven, but it is...

Subscribe from just €1 for the first month!

Exclusive offers:

All Digital Access + eReader

Trial

€1

Unlimited Access for 1 Month

Then €19.99 a month after the offer period.

Get basic
*New subscribers only
You can cancel any time.

Annual

€200

€149 For the 1st Year

Unlimited Access for 1 Year

You can cancel any time.

Quarterly

€55

€42

90 Day Pass

You can cancel any time.

2 Yearly

€315

€248

Unlimited Access for 2 Years

This product does not auto-renew

Team Pass

Get a Business Account for you and your team

Share this post

Related Stories

The best writing and and the biggest stories of 2019 from the Business Post

Richie Oakley | 8 months ago

Denis O’Brien is back in court, residents continue to fight the Council on halting site and a row surfaces in government over rent control proposals

Leanna Byrne | 4 years ago